FAQ | Computer Support

• 1. Who is FIXMEIN.com?
• 2. Why should I choose FIXMEIN.com?
• 3. What does FIXMEIN.com do?
• 4. How can FIXMEIN.com assist me?
• 5. Am I going to talk to a real person?
• 6. Is FIXMEIN.com offering service guaranties?
• 7. What type of computers FIXMEIN.com services?
• 8. How do I pay?
• 9. Is my information safe?
• 10. What makes remote computer support better than traditional methods?

Who is FIXMEIN.com?

FIXMEIN.com is an online computer support company that specializes in the ultimate technology of Remote Computer Support Services. With our dedicated team of professional Engineers, we are committed to deliver fast and reliable online solutions.

Why should I choose FIXMEIN.com?

The answer cannot be simpler than this: TO EXPERIENCE THE BEST ONLINE COMPUTER SUPPORT.
Need more prove? Contact one of our technicians now at 1 866 900 4547 to try our services.

What does FIXMEIN.com do?

We service the following:

• • Fast and comprehensive diagnose
• • Install, configure software and applications
• • PC optimization for a smarter and faster response
• • Viruses, Spyware and Malware removal
• • We stop pop-us, fix error messages and frozen screens
• • We set up and configure Microsoft Outlook, Microsoft Express and other e-mail services
• • Network set up and troubleshooting
• • Upgrade and install PC security
• • We provide support for Internal Hard Drives, Internal CD/DVD readers and Internal CD/DVD writers.

How can FIXMEIN.com assist me?

After contacting one of our technicians he/she will test and diagnose your PC via Remote Control. When diagnostic is completed the technician will inform you about your computer problem in a manner that is understandable and will start fixing the errors. In all this time you can watch from the comfort of your home/business without the hassle of taking the computer to a PC repair shop or not having your PC during holidays or weekends.

Am I going to talk to a real person?

You will be assisted by a real person at all times. You can communicate with the technician that provides the Computer Support during the entire process. You can be in touch by live chat or phone 1 866 900 4547.

Is FIXMEIN.com offering service guaranties?

FIXMEIN.com is committed to customer satisfaction. If we are unable to resolve your computer problem we will offer a full refund. Money Back Guaranteed.

What type of computers FIXMEIN.com services?

We service all Microsoft Windows platforms and applications. Unfortunately, at this time we don’t provide Computer Support for Apple Macintosh, Linux or UNIX operating systems.

How do I pay?

FIXMEIN.com is accepting all major credit/debit cards and PayPal.

Is my information safe?

Yes, we respect our customer’s privacy. We do not store or share your personal information (name, address or phone numbers). We do not save, store or view personal file data.

What makes remote computer support better than traditional methods?

Remote Computer Support is a much more convenient procedure that saves you time and money. We do all the work for you; since Remote Computer Support can provide service in the comfort of your home/business, you don’t have to go thru the hassle of taking your PC to a repair shop.